• Shipping policy

Shipping policy

Babyped Shipping Policy

1. Order Processing

  • We aim to process all orders within 3 business days.

  • Orders are not shipped on weekends or holidays.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Costs

We offer the following options:

  • Free Shipping: Standard shipping at no cost.

  • Guaranteed Shipping: Covers loss, theft, or damage. Cost: USD 1.95.

Shipping costs are calculated at checkout based on your order’s weight and destination.

3. Shipping Regions

We currently ship to:

  • Free Shipping: United Kingdom, United States, Australia, Canada, Ireland, New Zealand

If your location is not listed, please contact us to check if shipping arrangements can be made.

4. Delivery Estimates

  • Delivery times are estimates and start from the date of shipping, not the order date.

  • Delivery times vary by shipping method and destination.

  • Delays may occur due to high order volumes or postal service issues outside our control.

5. Shipment Confirmation & Tracking

  • After shipping, you will receive a confirmation email with your tracking number.

  • Tracking will be active within 24 hours.

  • You can track your order using the link provided in the email.

6. International Duties & Taxes

  • Orders may be subject to import duties, taxes, or VAT upon arrival in your country.

  • Babyped is not responsible for these charges; they are the customer’s responsibility.

7. Missing or Lost Packages

  • If your order has not arrived within the estimated delivery time, check your tracking information first.

  • If tracking shows your package as delivered but you haven’t received it, contact us at support@babyped.com within 7 days for assistance.

8. Returns & Exchanges

  • For returns or exchanges, please see our Return & Refund Policy.

  • Return shipping costs and eligibility may vary depending on your location and reason for return.

9. Questions About Shipping

If you have any questions or special requests, contact us at:
Email: support@babyped.com